We’re Responsive, a consultancy firm based in Copenhagen. We work closely with our clients to develop digital customer experiences that deliver tangible business value.
Insourcing key competencies and selecting the right strategic partners to best supports agile workflow, while improving digital infrastructure to expand permission data base through first part data. This was used to implement AI-driven CX initiatives including an advanced product recommendation model and robotics development.
At Responsive we believe that business and technology should always go together. Hand-picked insights cover the space in between.
According to Responsive CEO Peter Therkildsen Schlegel, Mindshare’s Martin Ove Rasmussen hits bull’s eye with his latest article for markedsføring.dk – but on the wrong board
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The corona virus and subsequent shutdown of society signaled the rapid extinction of physical stores. Or did it? No. The last months of digital acceleration has shown us that digital transformation
Read moreBy delivering experiences based on a solid, in-depth understanding of businesses across industries, we have created continuous growth and profit for our clients.
We helped Matas achieve 4.2% YOY total revenue growth and a 6x increase in revenue from digital channels.
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We helped Interflora grow 14.5% between 2017-2019 by implementing AI-driven experiences across the customer journey.
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We helped Velliv in their digital transformation of Intelligent Customer Advisory achieving significant financial results on both top- and bottom line.
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